FAQs

We believe that constant feedback from students is the only way to learn and grow. Therefore, we encourage the students to rate their tutors based on the solutions provided. These ratings can then be used by fellow students while selecting tutors for their sessions.

Tutors should solely be rated on the quality of solutions they provide. You can take into consideration the correctness of the solution, clarity in understanding, use of step- by- step methodology, adherence to reference material and promptness of the solution submission as some key aspects of tutor rating.

Select from the Select File dialog box from your PC or drag and drop the files on the upload files area. In your mobile device, on clicking the upload files select gallery/File manager and navigate to the file and select to upload.

In most cases, we discourage cancellation of sessions as they are set to the convenience of both the parties. However, we do understand that at times something urgent might come up. In such cases, we request the students to directly contact their selected tutor and explain the reason for cancellation. For assignments and lab works, refund will be made on mutual agreement of the student and the tutor. Unfortunately, the payment made for live sessions will not be refunded in case of cancellation by the student as the tutors need to be compensated for their time and pre reading of reference material.

Generally, we encourage our tutors to only accept sessions that suit their availability. However, in an unlikely situation of a tutor cancelling a session, the student is refunded the payment for the cancelled session.

We strive hard to ensure that all solutions provided at TutorBin are correct with conceptual clarity. However, we also acknowledge that there is a possibility for human error. Therefore, in an unlikely situation of submission of an incorrect solution, we immediately refund the student payment and assign the question to a new tutor.

There are many factors that make TutorBin better than any other online tutoring website-

We offer different solutions for different student needs. Our services include online assignment/ homework help, dedicated live sessions and project work assistance. We have a tailor made solution for all students. Our subject matter experts have global recognition and come with rich professional experience to help you fix your grades.

We offer 100% correct solutions on time. All our solutions are plagiarism free and submitted in a step wise manner to help you understand them better.

We provide on demand assistance, i.e. all our services are available 24/7. No matter what time of the day it is, if you have a question, we will supply you with the solution.

All our tutors are subject matter experts that come from across the globe. They come with domain expertise and rich professional experience. Our card of expert tutors goes through a strict background and recommendation check to ensure that you receive online tutoring from only qualified experts.

Finding a tutor at TutorBin is a child’s play. All you need to do is upload the assignment with due date, time and any other instructions. It will be circulated across all tutors registered on TutorBin with the subject matter knowledge for your assignment. the right tutor will accept it and send back 100% correct solutions before the deadline.

We have a strict policy to ensure that tutors only accept assignments that they are able to deliver. In an unlikely event of a tutor denying your assignment after accepting, we will immediately assign it to another tutor and make sure that you receive your solutions within time.

Rating your tutor is not necessary but we encourage and recommend all our clients to rate their respective tutors after the session. This will not only help other students get an idea and guide them on which tutors are the best, but will also help us understand your needs better. Rating your tutor is the easiest way to bring to our notice what went right and what went wrong in your session.

On our home page www.tutorbin.com either click on ‘Register’ which is at right top corner or click on 'sign up now' just below 'sign in'. On clicking you will be taken to another page. Now simply fill out all the required fields.

Log in to your account on www.tutorbin.com and click on Profile. Select account settings and make the changes as needed.

Go to the Account Settings Page. You can update your Name, Email Address, University and change your password there.

Go the Forgot password page by clicking the forgot password link on the login page. Enter your username or email address and we will send you an email to reset your password. Click on the link in the email to reset your password.

Get In touch with our team and submit a request to delete your account. Once deleted, you wont be able to access your account and It will be deleted from our database.

Yes, we do not share the identity of our clients with any third party. Your identity is safe with us and shall not be leaked for any sales or marketing gimmick and will solely be used by tutorbin.com only. Feel free to take a look at our privacy policy.